When Margaret, an 82-year-old assisted living resident, came to the hospital with dizziness, everyone thought it would be a simple visit.
But something was missing. Actually… a lot was missing.
Her medication list was outdated.
Her blood pressure pills had been changed two months earlier.
Her pacemaker card wasn’t in her file.
The only emergency contact listed was her late husband.
No one knew she had severe claustrophobia.
No one knew she needed a special diet.
No one knew she recently saw a cardiologist.
The hospital team worked hard, but they were working in the dark.
She had been given a medication she wasn’t even taking anymore.
Not because someone didn’t care. Not because the system is bad. But because the information wasn’t accurate.
Margaret was lucky. She recovered...
A major Johns Hopkins study estimates:
Missing information.
Wrong medications.
Details that get lost between doctors, caregivers, hospitals, and families.
Most people believe:
“It’s all in the computer.”
But in real life, information is often scattered—in different clinics, different hospitals, different systems.
To help people like Margaret.
To help families like hers.
To help you.
To show how a simple change—keeping your medical information clear, accessible, and accurate—
can prevent mistakes, save time, and even save lives.
• Outdated medication lists
• Missing surgical or device information
• Allergies that never made it into the chart
• Delayed diagnosis due to missing details
• Miscommunication between multiple doctors
If Margaret had MedSync, her blood pressure medication would have been correct.
Her pacemaker info would have been available.
Her emergency contact would have been updated.
Her story would have been different.
Let yours be different.
Not by doing more work—
but by keeping your essential information in one clean, accurate place.
Learn how to protect yourself or a loved one.
Learn how to prevent the errors no one talks about.
Learn how to own your care and keep it sharp.
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